Refund Policy

WordPress Hosting Services:

We offer a 15-day refund policy on WordPress hosting services. If you are not completely satisfied with our WordPress hosting within the first 15 days of your subscription, you are eligible for a full refund, no questions asked. Simply contact our customer support team to initiate the refund process.

VPS and Dedicated Servers:

For VPS (Virtual Private Server) and Dedicated Server services, if you find yourself unsatisfied with the performance or any aspect of the service, you may request a refund within 15 days of your subscription. Our internal team will review your request and assess the eligibility for a refund based on the provided feedback and our service performance. Rest assured, we prioritize customer satisfaction, and we aim to resolve any issues promptly.

Domain Names

Please note that domain name purchases are non-refundable. Once a domain name is registered or renewed, we cannot provide refunds. We recommend carefully reviewing your domain name selection before completing the purchase to ensure it meets your requirements.

How to Request a Refund:

To initiate a refund request for WordPress hosting, VPS, or Dedicated Server services, please contact our customer support team via email at [email protected] or through our support ticketing system on our website. Please provide your account details and a brief explanation of the reason for the refund request.

Refund Processing:

Upon approval of your refund request, we will process the refund to the original payment method used for the purchase. Please allow 5-7 business days for the refund to reflect in your account.

Questions or Assistance:

If you have any questions regarding our refund policy or need further assistance, please don’t hesitate to contact our customer support team. We are here to help and ensure your experience with is exceptional.

Policy Updates reserves the right to modify or update this refund policy at any time without prior notice. Please check our website periodically for any changes to our policies.

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