Terms & Conditions
Customer Agreement
- The terms of service remain consistent across all services offered by WEBZY.cloud, and all customers must agree to our terms and conditions before utilizing our services.
- By signing up for any service (hosting or otherwise) from WEBZY.cloud, you automatically agree to WEBZY.cloud’s terms of service. Additionally, you agree to the utilization of legal and licensed third-party software.
- WEBZY.cloud reserves the right to terminate the service of any customer found to be using the service inappropriately.
Terms of Service for WEBZY.cloud’s Hosting Services
- The following terms of service apply to the various web hosting services offered by WEBZY.cloud, including Shared Hosting, VPS (Virtual Private Servers), and Dedicated Servers.
Shared Web Hosting
- Only selected domain extensions can be registered for free with a minimum of a 1-year hosting plan, as indicated on the website. Premium domain names are not available for free.
- Limited Resources on shared hosting packages – Resources within any shared hosting plans are shared among multiple users. As per the fair usage policy, CPU resource usage by customers is limited to ensure the performance of other websites is not negatively impacted.
- In case of over-usage of resources or exhaustion of shared server resources by a customer, WEBZY.cloud reserves the exclusive right to suspend the customer’s account. The customer will be required to upgrade their plan to continue services.
- Disallowed website content on shared servers includes Warez content, adult content, gambling content, automatic scripts, copyrighted content, etc.
- Disallowed websites encompass fraudulent sites (phishing/scamming sites), copyrighted sites (including video, audio, image, or written content, etc.), adult sites (gambling sites, pornographic sites, sites enabling human trafficking, violence, inappropriate content for minors, etc.), IRC Hosts, and gaming sites.
- Hosting downloadable and streamable content or podcasts is not permitted. Customers may provide links to download/stream their original content hosted elsewhere, provided it is personally owned and copyrighted. Failure to comply may result in the issuance of a copyright notice.
VPS (Semi-Managed)
- Unmanaged VPS Hosting with root access is immediately available to customers upon order completion.
- For semi-managed VPS hosting, servers will be provided with a one-time free installation of the control panel within 4 hours of order completion.
- Additional license installations will incur charges, including the cost of the license.
- Support for any third-party or nulled scripts (including installation) is unavailable.
- Paid offsite backup facility is available with VPS hosting. Backup initiation will commence upon customer demand and after payment release.
- Hosting any content that may harm the company in any way is strictly prohibited. Disallowed contents include Warez content, adult content, gambling content, copyrighted content, etc. Disallowed websites encompass fraudulent sites (phishing/scamming sites), copyrighted sites, adult sites (gambling sites, pornographic sites, violence, inappropriate content for minors, etc.)
- Customers requiring more than 8 IPs must submit a formal email with reasons and explanations for verification. Only approved requests will be assigned extra IPs.
Dedicated Servers
- Only monthly billing is available for dedicated servers. For annual or semi-annual billings, a contract will be signed upon request.
- Unmanaged dedicated servers are delivered to customers within 4 hours of order completion.
- Standard or managed dedicated servers are delivered to customers within 72 hours of order completion.
- Customers may choose to install only CentOS, Ubuntu, and Windows operating systems on their dedicated servers.
- Customers are provided with a single IP. Additional IPs are available for $5 per IP billed monthly.
- Customers may request more than 8 IPs by sending a formal email with reasons and explanations for verification. Only approved requests will be assigned extra IPs.
Content
Please refer to our Content Policy for complete details on prohibited content and activities.
- WEBZY.cloud reserves the right to refuse server access and other services as per its Terms of Policy.
- Customers must use the services provided for lawful purposes only. Transmission, storage, or presentation of data/information/material that violates any applicable law or regulation is prohibited.
- Prohibited activities and content include but are not limited to topsites, ponzi/pyramid schemes, cryptocurrency mining, gambling, warez, proxy, spam bots, etc.
- In compliance with DMCA regulations, WEBZY.cloud has procedures for addressing copyright infringement complaints. All copyright complaints must be submitted to [email protected].
- Abuse Of Resources
Any attempts or actual compromise of network devices belonging to WEBZY.cloud or any other entity is strictly prohibited. This includes port scanning, IP range scanners, and vulnerability scanning. - Denial of Service (DOS) attacks directed at WEBZY.cloud or launched from our servers are strictly prohibited.
- Hosting any illegal software, source code, or materials that could be used for illegal activities is strictly prohibited.
- Hosting material that infringes on copyright, trademark, or service mark is strictly prohibited.
- Any attempts to undermine or cause harm to WEBZY.cloud servers are strictly prohibited.
- Unsolicited commercial email or bulk email (SPAM)
Transmission of unsolicited commercial or bulk email is expressly prohibited. Violation will result in severe penalties, including account suspension or termination without refund. - Upon notification of a violation, a full-scale investigation will be initiated, during which access to the network may be restricted.
- Violation of our policy may result in account restriction, suspension, or termination.
Domain Payments
- Domain Registrations: No refunds are applicable once a domain is registered.
- Domain infringement: Registering a domain name similar to a trademarked domain or brand engaged in similar business activities is prohibited and may result in liability for trademark infringement.
- Domain Renewal: Renewal reminders are sent one month before expiry. WEBZY.cloud is not responsible for renewal failure or delay.
- Special offers on domains are valid for new registrations only and do not apply to domain transfers.
Uptime Guarantee
- Scheduled maintenance by WEBZY.cloud or network providers does not count towards uptime guarantee.
- WEBZY.cloud is not liable for third-party service failures.
- WEBZY.cloud is not liable for failure or delay in performance due to circumstances beyond its control.
Account Security and Company Systems
- You are responsible for any misuse of your account and must take steps to prevent unauthorized access.
- Sharing your password and account access is not recommended.
- Attempting to obtain another user’s account password is strictly prohibited.
- You must adopt adequate security measures to prevent unauthorized use of your account.
- You may not attempt to circumvent user authentication or security.
- You may not attempt to interfere with service to any user, host, or network.
Migration Policy
- WEBZY.cloud is not responsible for migrations if the previous host has limitations on creating backups.
- Free website migration is offered for up to 5 GB and up to 3 websites.
- Migration for custom scripts only includes data migration to WEBZY.cloud servers.
- Migration requires at least 3 days remaining with the previous host and may take at least 1 working day.
- Email migration services are not provided.